Privacy Policy

App: NATPrep - NTS Test Practice
Last updated: March 16, 2025

Introduction

NATPrep - NTS Test Practice ("the App") is a mobile application designed to help users prepare for NTS (National Testing Service) examinations. This Privacy Policy explains how we collect, use, and protect your information when you use our App.

By using the App, you agree to the practices described in this policy. If you do not agree, please do not use the App.

Information We Collect

Information You Provide

• Account or profile information (if you create an account): such as name, email, or other details you choose to provide.
• Feedback and communications: any information you send to us when you contact support or submit feedback.

Information Collected Automatically

• Device information: device type, operating system version, and unique identifiers necessary for the App to function (e.g., for push notifications and in-app updates).
• Usage data: how you use the App (e.g., features used, sessions) to improve the service and fix issues.
• Crash and performance data: technical data related to errors or performance, to improve stability.

Push Notifications

The App may request permission to send push notifications. Notification-related data (e.g., device token) is used only to deliver notifications you have agreed to receive. You can disable notifications in your device settings at any time.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App and your experience.
• Send you push notifications (if you have allowed them).
• Check for and offer in-app updates so you can use the latest version.
• Respond to your questions, feedback, or support requests.
• Analyze usage and fix bugs to improve performance and reliability.
• Comply with applicable laws and protect our rights and safety.

Third-Party Services

The App may use third-party services that have their own privacy practices:

• Google Play Services: for in-app updates and related functionality. Google's privacy policy applies to their processing: Google Privacy Policy.
• Firebase (Google): for push notifications (FCM) and possibly analytics. Firebase/Google privacy information: Firebase Privacy.
• Other providers: any other third-party SDKs or services used in the App will process data according to their respective privacy policies.

We encourage you to review the privacy policies of these providers.

Data Retention

We retain your information only as long as necessary to provide the App, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it in line with our retention practices.

Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Children's Privacy

The App is not directed at children under 13 (or the applicable age in your country). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct or update your data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent (e.g., notifications).

You can also:

• Turn off push notifications in your device settings.
• Uninstall the App at any time to stop further data collection by the App.

To exercise your rights, contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App and updating the "Last updated" date. Your continued use of the App after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: usamaj2106@gmail.com

We will respond to your request as required by applicable law.

NATPrep - NTS Test Practice